She was nominated for the DAISY Award by a resident for her attention to care, and ability to connect with the resident and their family members to ease their worries. The resident explained in the nomination that Sylvia had cared for him numerous times due to his differing medical conditions. He described three different times where Bartlett’s quick thinking, exceptional medical care, and calming conversation positively impacted him including one occasion where Bartlett suspected he had sepsis and got him the immediate care he needed:

Sylvia’s demeanor carries a big caring smile while demonstrating the appropriate attitudes and actions to many different situations. Her kindness and ability to relate to us are very gratifying. Sylvia’s conversation is filled with calm, wisdom, and joy. I am very grateful for all of her work.