Erin has been encouraging and supportive of me and my family, especially good and patient with our mom during her stay. She is kind and willing to go the extra mile to treat the patient and family with nothing but respect and a helpful heart. She was honest, open, and transparent with communications from other professional staff, making sure we were fully informed of all of mom’s care and medicine changes and lab results. Erin used a good balance of soft, gentle touches and movements with necessary and sometimes not-so-fun touches and movements to make sure mom was being cleaned and maintained for personal hygiene. I very much appreciate Erin, as well as the other nurses and aides that are helping with mom’s care this week. Thank you, you are all noticed!