What can I say about Genelene? Besides, she is an exceptionally professional, caring and wonderful, and capable lady and nurse. Genelene goes the extra mile for her patients. I know firsthand because I was one of them. Surgery was scheduled for me; near the surgery date, something went array that the surgeon canceled it. After conversing with Genelene, she went the mile for me to convince the surgeon to call everyone back who was supposed to participate in my hip surgery. Needless to say, the surgery was a big success. Genelene has the patience of a saint. No matter how busy she may be, you are given the time, and she listens to you. She never becomes frustrated or annoyed. She has plenty of patience. I wish more professionals conducted themselves as she does. Genelene is a credit to her profession and NYU. You have no idea how lucky you are to have her, as well as me as a patient.