Massiel Estrella
September 2021
Massiel
Estrella
,
RN
Med/Surg
University of Maryland Medical Center, Midtown Campus
Baltimore
,
MD
United States

 

 

 

Massi has the innate ability to communicate with even the toughest, most stubborn patients, advocating for them to comply with care and continue on their path of healing.
Massi is truly the type of nurse I would want to care for my family member if they were in the hospital—she shows exemplary care in everything she does at the bedside. Even as a newer nurse, she consistently exhibits critical thinking skills and is always eager to learn and grow. Massi has the innate ability to communicate with even the toughest, most stubborn patients, advocating for them to comply with care and continue on their path of healing. We have had patients that may have been refusing their medications for a week despite persistent encouragement, and the day Massi is caring for them, she gets through to them. It is no surprise to see Massi getting each and every one of her patients out of bed to the chair before noon! She is focused, kind, and hardworking beyond measure. Her care often serves as an inspiration to me, even as a (slightly) more seasoned nurse. We all can learn from Massi’s wonderful example of patient-centered care. I look forward to continuing to watch her grow and touch the lives of our patients!