The Emergency Department at Crouse Hospital
May 2022
The Emergency Department
At Crouse Hospital
Crouse Hospital
Syracuse
,
NY
United States
Hilary Reeves, RN
Mary Flood, RN
Candace Evans, RN
Jan Crumb, RN
Mary Kullman, RN
Patricia Moses, RN
Sally Willis, RN
Christina Addario, RN
Lory Macknick, RN
Beth Napiorkowski, RN
Rusty Haas, RN
Melissa Spink, RN
Jennifer Killoran, RN
Melisa Ciciarelli, RN
James Eiholzer, RN
Nancy Nunez, RN
Alisha Waterstripe, RN
Andrea Goyette, RN
Ronda Coye, RN
Kylie O'Connell, RN
Elizabeth Heenan, RN
James Brody, RN
Kimberley Bratt, RN
Caitlin Gilbert, RN
Sarah Salamone, RN
Chantelle Petrovic, RN
Melissa Ramstedt, RN
Madison Carney, RN
Matthew West, RN
Silver Spies, RN
Whitney Daino, RN
April Conroy, RN
Cassandra Malone, RN
Sara Signor, RN
Oscar Pinoargotte, RN
Nena LaLonde, RN
Hannah Leahy, RN
Nicole Davis, RN
Holly West, RN

 

 

 

Despite all this adversity, the ED has been able to provide exceptional care while maintaining the majority of our quality indicators.
There is no doubt the past two years have been a huge challenge for the entire organization. However, I feel the ED has consistently been asked to do so much outside of our normal business as usual. The Emergency Department continues to be the front door for the organization regardless of how low our staffing got or how many new faces were in the traveling ranks. We welcomed a new nurse manager last year and Hilary has done great things for the team. Tragically we lost one of our most beloved nurses, Stephanie Roberts, last year as well. The ED leadership team worked long hours to support the staff through all the ups and downs. We had months where census was eerily low and then months where census was off the charts. We broke records in terms of boarding. By my recollection one day we topped 41 boarders in the ED making the ED the busiest med surg unit in the hospital. We made hall spots where we didn’t even know we had halls. The team rose to the challenge of being the safety net of dialysis patients who lost their community chairs and being the resource for providing monoclonal infusions for the community. The ED survived unprecedented diversion and forced rotation earlier this year while caring for greater than our fair share of EMS patients.   Despite all this adversity, the ED has been able to provide exceptional care while maintaining the majority of our quality indicators. The ED nursing leadership team has spent countless hours supporting the clinical team both behind the scenes and also on the front lines. Everyone has worked together to continue to provide the best in patient care for our community despite every setback and hardship. For all these reasons I truly believe the emergency department team is most deserving of the DAISY Team Award!