May 2022
Teresa
Heezen
,
RN
Valor Health Medical Center
Emmett
,
ID
United States
Knowing that Dad sees Teresa each week has given us peace of mind that he has someone so wonderfully caring who keeps an eye on him.
We have been amazed at how she goes out of her way to help our dad. She is always willing to go above and beyond, not just once, but she does this routinely. She helps dad understand his medicines- getting his pills set up in dispensers so he knows what to take and when. Helping him understand how his meal choices affect his glucose and the impact this has on his health. She goes out of her way to assist him, checking in on him at the hospital when he recently had surgery and phoning late to see how it had gone. She has always been so gracious in helping my sister and me understand the situation with our dad's health. Calling us when concerns arise and answering all of our many questions when we call her. She helped us get some in home care arranged on a couple of occasions. We live in Boise and Nampa but our dad very much wants to remain in Emmett. Knowing that Dad sees her each week has given us peace of mind that he has someone so wonderfully caring who keeps an eye on him and helps us find solutions that allow him to remain independent. Amazingly we hear she provides the same level of care to all of her patients. She is absolutely wonderful and a credit to her profession!