Caroline has demonstrated courage, resilience, and excellence in her approach to the pandemic response as an integral member of the Quality, Safety, and Performance Team. She tirelessly strives to embed infection prevention and control best practices while balancing the needs of clients and families. We have watched her leadership presence, confidence and professionalism grow through her conversations with internal and external partners to advance our pandemic protocols to keep staff, clients, and families safe. She is also a dedicated contributing member of the Caring Safely Committee, Quality & Safety Committee, and Joint Health and Safety Committees advancing our collective focus on promoting health and safety across the organization. There is no better time to recognize Caroline and her contributions to nursing and the organization. An example of her thoughtful and compassionate leadership would be her response to COVID-positive cases on the inpatient units. In collaboration with operational leaders, clinical staff, Occupational Health, Client and Family Integrated Care, and Toronto Public Health she gathers and analyses information about the event, uses current evidence and best practice recommendations to develop the response and makes rapid adjustments to the plans as new information comes to light. She engages directly with the clients and families impacted by the case, listens to their concerns and needs, and finds innovative ways to ensure their safety and overall well-being are maintained as they continue on their therapy and rehabilitation journey under new circumstances. Her calm approach and attention to detail have reassured both staff and families during uncertain times and her reports and contributions to the Pandemic Steering Committee have ensured that lessons learned from cases are used to make client and family-centred improvements going forward.