Of the many qualities that make Mark special to our unit, one occasion really stands out. While working, we received a call asking for help at Mercy San Juan. There was a patient that needed a special device that required a trained nurse to recover. In times of COVID and staffing shortages both in numbers and expertise, Mark has stepped up time and time again. He volunteered to float to Mercy San Juan to recover this patient. He not only went above and beyond for this patient but for the staff as well.

Note: This is Mark's 2nd DAISY Award!