Michele is a very courteous and informative nurse. Not only does she answer our calls quickly but goes the extra mile to get the answers that we need to our questions and solve our problems. Case and point. I am a kidney transplant and I needed heparin where none of the pharmacies in the area had it. She coordinated for me to get it from Methodist. I believe a social worker and case manager helped her but Michele knew just whom to contact. Thank you, Michele.