My husband and I attended the tumor board where we met with the doctors who would handle my breast cancer case. We left the hospital reeling with the information we had just heard. We were in the parking garage about to leave when my phone rang. It was Susan Fleming calling to introduce herself as the doctor's nurse case manager; she was calling to set my first appointment with the doctor. From that moment, Susan was my right hand. She set every appointment for me, from scheduling a DEXA scan, arranging for my port surgery, and meeting with a durable equipment company to get paperwork accomplished for a wig. She held my hand over the phone, getting it all scheduled. Susan's sweet disposition and kind words always comforted me when I did not think I could face one more thing. When I needed answers on where to go or what to do, Susan was the first person I'd reached out to. She always answered my questions, always made the call to schedule appointments, and always soothed my fears. I do not know how I would have navigated through this journey called breast cancer without her. Susan's dedication, her kindness, and her expertise are incredible. She is an asset to your oncology team and is a dedicated team member. Susan is etched into my heart forever.