This patient's wife called wanting to know the name of the nurse who took care of her husband. She talked on the phone for 10 min about how appreciative she was of Tina for advocating for him. He wanted relief from his CHF and was ready for home oxygen. Tina coordinated with the doctor and was able to keep the husband out of the hospital, so he could keep living his normal life at home. She wanted to make sure we knew how much she and her husband appreciated her.