John Truesdell
July 2022
John
Truesdell
,
RN, CEN
Emergency Department
Barton Health
South Lake Tahoe
,
CA
United States

 

 

 

John fostered trust and empowerment, taking care to explain all procedures and ensure comprehension.
Truesdell was nominated by a woman whose husband received emergency care at Barton Memorial Hospital following a ski accident. With his memory impaired and the extent of his injuries unknown, the family came in with a high level of anxiety. Throughout the visit, Truesdell fostered trust and empowerment, taking care to explain all procedures and ensure comprehension. The family reported feeling safe in his care despite an uncomfortable and frightening situation.

“It was a very scary experience as he had no memory from his concussion and we didn’t know how bad his injuries were yet. We were alone, as we aren’t from South Lake Tahoe, but the wonderful staff at Barton not only treated my husband, they made me feel safe, too,” said the nominator. “[Truesdell’s] care especially stood out. He treated us with so much care and explained everything that was going on so that I felt less afraid. He checked in on us frequently and addressed my husband’s discomfort. We are so very grateful for John’s care.”