March 2022
Alex
Thompson
,
BSN, RN
5th floor med/surg
Norton Children's Hospital
Louisville
,
KY
United States
She addressed all of my concerns so well and made me feel like I was involved in her care as well.
My baby was in the hospital for seizures along with some other medical concerns. This nurse was quick to address every issue with her throughout the night. When my daughter had a seizure, she was in her room so quickly and ready to help. She addressed all of my concerns so well and made me feel like I was involved in her care as well. She kept reassuring me throughout the night as well. Being a nurse myself, I know how hard it is to manage everything going on at times, but she made it seem so easy and she was always on top of everything that my daughter needed. She spent time with her and played with her while she was having to do vitals or anything, to distract her from being upset. She was genuinely laughing with her and just overall providing exceptional patient care. She definitely made a difference in our stay, and my daughter warmed up to her so quickly! She went above and beyond to make sure my daughter had the very best care and was taken care of and I am very thankful there are nurses like this nurse here!