My father was an ICU patient during the final days of his life. His nurse (Gregg) during the very end did a remarkable job of keeping me up-to-date on his condition, as I had clearly stated I wanted to be with my father at the end. Gregg did an excellent job of balancing my wishes with the hospital’s strict COVID policies. Gregg demonstrated a high level of compassion and understanding. Not only did he demonstrate excellence in his bedside manner, but he also proved to be a true advocate for our family. He was able to review and provide updates on patient notes, identifying that my father had not been visited by clergy for quite a while.

I requested Gregg try and track down the availability of a priest. Within a relatively short period of time, a catholic priest showed up prepared to administer last rights. This act of advocacy and commitment allowed my entire family to be a part of this spiritual ritual. His efforts extended well beyond our expectations. Gregg helped a grieving family find comfort through spiritual intervention. His efforts extended well beyond his clinical responsibilities and reflected the highest degree of respect and commitment in our family’s difficult moment. Gregg’s actions reflect favorably upon himself, the nursing staff within the ICU, and the Milwaukee VAMC.