Jaime Gergora has gone above and beyond to support our staff during the past two difficult years. The words staff have used to describe her include: “Supportive; Always an open door; does her best to improve issues/concerns brought to her attention; Always listens; Great ANM; Focuses on unit goals; Makes me feel heard and seen; Protected with her; Genuine; My rock”. Jaime stepped up during the pandemic to take on the ANM role in critical care and it hasn’t been easy, but she continues to support staff and advocate for employee and patient safety.