September 2022
Gabby
Rouse
,
RN
Shriners Children's Spokane
Spokane
,
WA
United States
Time and time again she not only refuses to ignore people in need, she actively recognizes them and gives them her hand.
Gabby goes above and beyond in her patient care and teamwork every day. Here is a prime example: long-term pediatric inpatient had significant issues with emotional regulation. Gabby broke through to him and consistently had positive results with his care. One way she established favor with him was by creating a custom scrapbooking-style calendar with all sorts of funny holidays on it (ie: National M&M day, National Eat a Burrito day, National Spiderman day, etc.). He loved it! Gabby then went a mile past the extra mile marker and created "M&M" shirts of various sizes for our team to wear on the given day. It was such a boost for team spirit, and you could see the joy that this patient had with such an immersive experience.
Doing work outside of paid hours is sometimes seen as taboo, but I can say as a firsthand witness that Gabby's extracurricular activities were done completely of her own accord and genuinely brought her joy; that's just the kind of person she is. Consistently she picks up shifts even after working her FTE for the week. Her communication with patients is top-notch. She is deliberate and thorough in all she does.
I am a CNA, and I've been particularly impressed by how she will regularly jump in and help with "CNA tasks" if she is available. She produces care of the highest level, and I'm a better medical worker because of knowing her.
Gabby has, on many occasions, stepped beyond her expected responsibilities to help patients and co-workers without prompting. One that stands out to me is a time she jumped in to comfort a patient who was agitated and aggressive in the hall. Nobody was able to redirect him until she took him by the hand and just like that, her gentleness and encouragement flipped a switch in him, and he followed her back to the room. She sat beside him holding his hand and talking to him until he calmed down. He wasn't her patient, and she could have easily ignored the situation, but time and time again she not only refuses to ignore people in need, she actively recognizes them and gives them her hand. Her bright personality and openness to everyone around her has raised morale on the unit, brought a lot of laughter and joy to Shriners, and inspired others to do the same. It truly is a privilege to work with her.
Doing work outside of paid hours is sometimes seen as taboo, but I can say as a firsthand witness that Gabby's extracurricular activities were done completely of her own accord and genuinely brought her joy; that's just the kind of person she is. Consistently she picks up shifts even after working her FTE for the week. Her communication with patients is top-notch. She is deliberate and thorough in all she does.
I am a CNA, and I've been particularly impressed by how she will regularly jump in and help with "CNA tasks" if she is available. She produces care of the highest level, and I'm a better medical worker because of knowing her.
Gabby has, on many occasions, stepped beyond her expected responsibilities to help patients and co-workers without prompting. One that stands out to me is a time she jumped in to comfort a patient who was agitated and aggressive in the hall. Nobody was able to redirect him until she took him by the hand and just like that, her gentleness and encouragement flipped a switch in him, and he followed her back to the room. She sat beside him holding his hand and talking to him until he calmed down. He wasn't her patient, and she could have easily ignored the situation, but time and time again she not only refuses to ignore people in need, she actively recognizes them and gives them her hand. Her bright personality and openness to everyone around her has raised morale on the unit, brought a lot of laughter and joy to Shriners, and inspired others to do the same. It truly is a privilege to work with her.