I want to thank you so much Rayval! He is a rare bird - a top-notch, super intelligent, professional who really cares about patients and goes out of his way to make them comfortable. Rayval understands the stress patients are going through and never presents himself with a negative attitude. I hope you will let Rayval know how grateful we are and make a note in his file about his exceptional work ethic and manner. As a public relations media professional who has worked for decades in the healthcare arena, I can tell you that Rayval is the kind of person that leaves patients with a positive attitude about their experience at Northwell.