It is with great pleasure that the Medical Intensive Care Unit (MICU) nominates Ashley Moore for the DAISY Award. Throughout her time as part of the Parkland family, she has shared her knowledge and expertise with her colleagues through her superior performance in her primary role as a registered nurse. Ashley serves as a leader on our unit in multiple ways.

First, she is gifted at fostering a trusting relationship with her patients and families due to her thoroughness and dedication to patient care. One family describes the care they received from her as “selfless,” and her teammates would say the same. Ashley consistently places her patients, their loved ones, and her peers before herself. To Ashley, nursing is not just a job – it is a calling for her. Clinicians often become so consumed with their agenda and the tasks that they must do. However, she doesn’t just see a disease that needs to be treated. She remembers that the patients she treats are humans from all walks of life who need a nurturing hand. Her service excellence is exemplified through her daily work in direct patient care.

Secondly, she leads by example in both attitude and behavior in her role as a Charge Nurse. In this role, she balances the needs of the patients and staff with the needs of the hospital. She is frequently asked to step into difficult and emotionally-charged situations, and she is ultimately able to assist with resolution as a result of her calm demeanor and patient personality. The Charge Nurse role also requires the coordination and consulting of the multidisciplinary teams and support services such as Chaplain Services, Social Work, and Care Coordination in order to provide a holistic approach to patient care. She fosters a positive attitude for the unit and promotes open communication between our nursing staff, ancillary staff, and most importantly with providers from multidisciplinary teams.

Ashley’s approach to her work centers on the attitude that the success of the team outweighs the success of the individual. She is intuitive about what needs to be done and when someone is in need. She is proactive about meeting these needs, even if it interrupts her own workflow. For instance, she has willingly stayed over on her shift to help with emergent procedures in order to prevent delays in care. Her helpful nature to all she encounters demonstrates her commitment to teamwork.

Professionally, Ashley is an exemplary employee. She consistently maintains a score above minimal requirement in the unit evaluation process. Personally, she is a humble and kind individual, completely deserving of recognition for the incredible work she does daily. It has been a privilege to be able to work with an employee like Ashley that displays a tremendous amount of professionalism, dedication, and compassion. Ashley’s constant acts of kindness and selflessness truly marked an impact for the Medical ICU and for this institution. Therefore, it is without reservation and full support that her fellow coworkers and management team are collectively nominating her for this award.