A mother explained Sisy’s dedication and her outstanding efforts in taking care of her baby. The mother has listed 5 reasons; 1-prompt response and immediate action for all her baby’s demands especially when the Oxygen meter sounded. This is when Sisy showed how eager she was to promote patient comfort. 2- Sisy completes patient care in the best ways and in a timely manner. 3- Sisy is a patient advocate, listening attentively and being open to the parents’ questions. She will answer parents’ questions and if she did not know how will try her best to get answers from a physician or another colleague. 4- Always put on a smile, kind and patient. 5 – The mother wanted to send a special thanks for calling her baby by her name, Sisy stimulated her with play and also turned her.