September 2022
Alex
Hernandez
,
BSN, RN
Cardiac Surgery ICU
University of Maryland Medical Center
Baltimore
,
MD
United States
Alex would always talk to me no matter how busy he was. He provided me with a sense of security and alleviated the fears that I was dealing with.
I am the wife of a patient who was in the care of Alex for 3 nights. My husband and I have been inseparable for 32 years so when he suddenly fell ill with a blood infection that went to his heart and brain we were devastated, He needed heart surgery to replace his valve. I was overwhelmed after 7 weeks of ups and downs with this tragedy. The nurses and medical staff were caring and excellent but Alex was the most outstanding, exemplary nurse who cared for my husband. Alex would always talk to me no matter how busy he was. He provided me with a sense of security and alleviated the fears that I was dealing with. He communicated to me in detail the status of my husband and made me feel comfortable. Knowing I could call him anytime to get updates on my husband! He took the time to tell me messages from my husband and communicated back the messages from me to my husband. Alex made sure I was okay as well. I know Alex was very busy but no matter when I would call, he would always talk to me. It was extremely comforting to me to feel I could just call Alex and he would be the communicator for my husband and me. Alex is an outstanding, exemplary nurse who not only gave compassionate and excellent care to my husband, but he took the time to make sure I was okay as well as knowing how frightened I was from this devastating experience. My husband and I will always remember Alex as a wonderful, caring, compassionate nurse who took care of both my husband and me for those 3 nights. Thank you Alex for going far above your call of duty.