I have watched Taylor on many occasions help patients with the utmost respect and care. She is one of the most patient nurses on the unit. On one occasion, she handled a very difficult patient, who was being just downright ugly to her, but she never lost her cool. I have seen her do this on many occasions and was still the nicest person towards them. This nurse has the patience of Job, and it is really nice to see this in a human being during these times.