Nurse Mimi (Michelle) is such a bright spirit. She danced me through a challenging time. She was informative and kind to my daughter, who accompanied me to take notes and ask questions. She was such a good listener and an encouraging teacher on how to successfully self-catheter. Her gift is that I came into the appointment feeling overwhelmed and stressed, but I left feeling uplifted and hopeful. We patients are so blessed by the many Kaiser nurses of Mimi's caliber.