Tracy Nye MSN, RN began the role of a manager in the PCICU shortly before the onset of the pandemic. She has proven to be a strong leader, leading by example. She listens to team members' concerns and is responsive to the team members with concrete answers that she thoroughly researches to assure that they are aligning with the AAH values. Tracy encourages all team members to lead in the unit, following the chain of command.

One of Tracy’s biggest strengths is her ability to empower team members to grow within their roles in the unit. She assists and encourages staff to manage their peers and handle critical conversations with the support of leadership. She has worked hard to hold all team members accountable for professional behaviors. Tracy has listened to the concerns of the staff and has professionally and responsibly searched for answers and resolutions. Tracy has had to implement tough changes in the dynamic of the unit. These changes have been previously implemented across the Children’s Hospital. Personally, Tracy has been an incredible mentor to me for my professional growth. She has always been honest and forward with me and has always maintained an unbiased approach to problem-solving and coaching. She took the role of manager and as she was learning her new role, continued to be a strong support to me as I learned my role. She always has the best interest of the staff and patients in mind. She has worked diligently to increase support from the CRU and PICU to ensure that the PCICU is safely staffed. She continues to encourage safe practice and increase educational opportunities for new graduate RNs. There are many educational requirements in the PCICU. Tracy has worked hard to encourage a work-life balance for the RNs of the PCICU while encouraging professional growth and competency for practicing in the PCICU.

What makes Tracy stand out as a leader is her true dedication to the unit. She is always seen rounding with her patient's parents and attending morning rounds. Tracy can often be found in the unit helping to change a bed or a dressing. There have been many days of critically high acuity with low staffing. Tracy has stepped up to be the charge nurse, has come to work on holidays, and has worked Saturdays when staffing challenges were again met with high-acuity patients. She does not think twice about being on the unit to help support the nursing team.