Stephanie has been an invaluable asset to my son's care team. My son has significant illness lissencephaly. He is respiratory compromised and has been admitted to the PICU for respiratory failure 5 times in 12 months. He requires in-home nursing and adaptive equipment in the home. As a parent of a special needs child, the constriction and red tape thrown at me by the insurance company to get the things my son needs have been exhausting.

Stephanie at pedi pulmonology has been our ally and advocate in helping us break all of those barriers down. Specifically with our at-home nursing. Our insurance company makes us re-certify his need for nursing on a monthly basis which has proven to be a very stressful and exhausting way of handling things. My son's pulmonologist is the referring doctor and her office has to generate a ridiculous amount of paperwork to make this happen every month. The time frame for return is usually short. Not only is Stephanie easy to access for both me and my insurance company, but she also provides accurate and detailed information in a timely manner and is extremely pleasant to deal with. I can’t explain the lengths she has gone to in order to make sure my son has gotten all the services he needs but I can tell you that she is such a valuable asset to us and does it without expecting anything in return. She deserves to be recognized for the extra effort she puts forth on my son's case. Even the insurance company knows to ask for her specifically.

In addition to his nursing, she has helped us attain a hospital bed airway clearance vest cough assist nebulizer. As a parent of a child with special needs, it is so easy to get lost in the barriers and blockades thrown at you by the medical system. Stephanie has bridged the gap between our needs and the insurance company always insuring that she is working towards our goal and also providing accurate and detailed information in a timely manner.