July 2021
Heather
Penn
,
RN
Emergency Department
Mercy Gilbert Medical Center
Gilbert
,
AZ
United States

 

 

 

Yet every time I turned my head, Heather was there reassuring me, holding my hand, even going to a room I needed to be tested in, and helping me from one bed to another.
Heather was an outstanding nurse. She is kind, patient, and helpful. She never made me feel like I was putting her out. I was awfully demanding. She was patient and jumped to my every need. She kept me pain-free.

***

Apparently Heather remembered me from my previous visit 1 year ago. I was transferred to Chandler for open heart surgery. This time I came in for a heart attack; she had a sense I was sicker than I knew. I was frightened. Yet every time I turned my head, Heather was there reassuring me, holding my hand, even going to a room I needed to be tested in, and helping me from one bed to another. All I really know is Heather wiped my tears, calendar my spirit, held my hand, and never left my side. I am sure not one of my own family members could have achieved and or cared as much. Thank you, Heather. Without you I don’t know if they would have performed my surgery that night. I know you were on that EKG! You definitely are an angel sent by God! You are what love is all about.