Ashley was volunteering at the Information Desk at the hospital when a homeless person came in asking to use the phone. The person had been assisted by Case Management, but after learning more of their story, she felt that her church could assist. She contacted someone from the church leadership, and they paid for one night’s lodging at a hotel. Ashely took time out of her busy life to arrange the hotel after leaving work. She went above and beyond to ensure that a person struggling had their basic needs met. She was kind and gracious, and it was a pleasure working with her to help a community member.