November 2022
Carrie
Smith
,
BSN, RN
5 North
AHN Forbes Hospital
Monroeville
,
PA
United States
Carrie was the bridge for us from post-surgery to recovery and ultimately release. She made this painful journey as pain-free as possible.
If Carrie Smith is your nurse, you are extremely lucky! Carrie is knowledgeable, patient, attentive, and caring. She explains the "whys" behind the decisions made and procedures conducted post-surgery. Carrie is a navigator of the medical system and a problem solver. She responds quickly to our needs from addressing my husband's diabetic needs to his post-surgery pain. She is persistent, dedicated to helping, and a good listener. She took the extra time to hear our requests and respond. Although we didn't always agree with the next steps initially, once she explained the reason behind her thinking, we understood and quickly followed her lead. As a result of her actions from phone calls to emails to advocacy for us, problems were resolved. She did all of this while managing other patients. Though we could tell there were others to see and care for, we felt like she treated us as if we were the only ones she was caring for. As a nurse, you helped us navigate. Carrie was the bridge for us from post-surgery to recovery and ultimately release. She made this painful journey as pain-free as possible. Thank you, Carrie! You are clear, concise, and a patient advocate who is highly valued by us. Carrie embodies excellence and demonstrates compassion, clinical expertise, and extraordinary care. Thank you, Carrie!