My story begins with an ambulance ride to Crouse Hospital. I was having chest and back pain and a pounding headache…I was so frightened and scared. After an evaluation by the ER doctor, I was admitted for overnight observation. A short time later I was seen by my cardiologist who expressed her concerns and told me she was ordering an MRI and nuclear stress test to try and see what was going on.

After I spent the night in the ER, I was transferred to the 4th floor. When I arrived I was greeted by a nurse, Jessica Brosh, who informed me I would be in her care during my stay. I can’t say enough about this wonderful nurse. She went right to work: set my mind at ease and made sure I was comfortable while being hooked up to a lot of medical devices. Jessica’s skills, confidence, and knowledge of what to do were exceptional and evident. She explained everything to me and answered any questions I had. She was always polite and accommodating and treated my son and brother who came to see me in the friendliest manner.

After all of my tests were complete, I learned that I had a problem and was scheduled for a 7 am catheterization of my heart and had a stent put in one of the arteries that were blocked. I am very lucky I didn’t have a heart attack. It was all a very scary experience, but Jessica made it so much more tolerable. I am a person who always believed that when someone does an extraordinary job, they should be recognized. Jessica is an outstanding nurse and human being. She takes her job seriously and is devoted to her patients. I felt safe in her hands and was happy to have her as my nurse until my discharge. Jessica Brosh was my guardian angel in disguise.