My mother visited NMC Sharqan medical centre, 73yrs old with a known case of Diabetes and hypertensive. She was very sick with a high-grade fever. I was so nervous and tense due to my Mom's health condition. I am forever grateful she got the experience of kindness, respect, compassion, and professional care she had given to my mother. It’s too hard to put in words what want to say about Vincy because truly it’s a feeling the extraordinary care she provided. Vincy was extremely attentive and caring during my visit to NMC Sharqan Medical Centre with severe abdominal pain and vomiting. She made me comfortable and relaxed with her compassionate words. Had excellent skills in procedures like cannulation and she communicated very well during my entire process during the visit. Had good knowledge and shared it with her team members. Her Professionalism, respect, integrity, diversity, excellence, communication, and compassionate care of patients and families are unremarkable.