During my delivery, Kelly spent extra time checking on me, explaining what was going on, and encouraging me. She proclaimed “you are going to have a baby today, today is a birthday party!” And she was able to keep my spirits up while laboring. Kelly remembered my baby's name and used my name when communicating with me. I felt certain she was invested in my care. After experiencing an emergency during the birth, Kelly stayed late after her shift with the other nurses who were involved and came back to check on me. She truly made my experience wonderful and I won’t forget the care she gave me.