Andrea
Urbina
,
RN
"B", the patient, has a lot going on and a lot of equipment. but from day one, Andrea was professional, helpful and informative. On days 2-8, she's gone above and beyond by helping advocate for "B" with various doctors and departments. She's put up with the revolving door of caretakers that is our family and she has done it with grace and kindness beyond her years. Hang onto this nurse, she's phenomenal!
***
My sister "B" looks intimidating with her trach and ventilator and wheelchair but Andrea looked right past all that from the start. She saw the person and has advocated for "B" with doctors and other departments, and has cared for our entire family with grace and kindness and perfect professionalism. Hang onto this nurse, she's special.