Jennifer Schultz
September 2022
Jennifer
Schultz
,
MBA, BSN, RN
PLTC, LTC, IRU
ChildServe
Johnston
,
IA
United States
She has worked hard to build a relationship with as many family members as she can, which can be difficult when you indirectly care for our residents. Jennifer ensures families receive weekly communications tailored to what is most important to share.
From the beginning of the pandemic, Jennifer has tried to keep those we serve, their family members, and all our current team members healthy and safe. She has continued to push for all the proper equipment such as PPE and some of the latest technology to help streamline our processes. When PPE was hard to come by, Jennifer continued to challenge our vendors and took the time to find as many alternatives as possible. She also worked hard to help us move forward with a temperature scanning kiosk, freeing up staff to focus on more pertinent tasks.
Jennifer oversees multiple departments, most of which are new to her, including social work, infection prevention, education, and dietary. When each new area was assigned to Jennifer, she made it a priority to meet with the team members and learn about their roles. She maintains open communication by holding weekly meetings with each team. The agenda always ends with “what do you need from me” and she does not take this question lightly. She makes time to listen to all concerns, needs, and goals on a professional and personal level, truly making sure she knows her team and what is important to them. This connection has helped her build a level of trust with her team that is hard to find.
One of the major tasks handed to Jennifer at the beginning of the pandemic was communication with families. She has worked hard to build a relationship with as many family members as she can, which can be difficult when you indirectly care for our residents. Jennifer ensures families receive weekly communications tailored to what is most important to share. She is as transparent as possible about how we care for the children and young adults we serve, the challenges we’re facing, how we are handling them, and our wins.
As if all the other accomplishments were not enough, Jennifer recently passed her exam to become a Licensed Nursing Home Administrator. Her passion for taking care of her team members and ensuring all residents are living their best lives comes through in her work every day. She takes on every day with a smile on her face and compassion in her heart. I firmly believe she deserves to be honored for all her dedication to those she serves.
Jennifer oversees multiple departments, most of which are new to her, including social work, infection prevention, education, and dietary. When each new area was assigned to Jennifer, she made it a priority to meet with the team members and learn about their roles. She maintains open communication by holding weekly meetings with each team. The agenda always ends with “what do you need from me” and she does not take this question lightly. She makes time to listen to all concerns, needs, and goals on a professional and personal level, truly making sure she knows her team and what is important to them. This connection has helped her build a level of trust with her team that is hard to find.
One of the major tasks handed to Jennifer at the beginning of the pandemic was communication with families. She has worked hard to build a relationship with as many family members as she can, which can be difficult when you indirectly care for our residents. Jennifer ensures families receive weekly communications tailored to what is most important to share. She is as transparent as possible about how we care for the children and young adults we serve, the challenges we’re facing, how we are handling them, and our wins.
As if all the other accomplishments were not enough, Jennifer recently passed her exam to become a Licensed Nursing Home Administrator. Her passion for taking care of her team members and ensuring all residents are living their best lives comes through in her work every day. She takes on every day with a smile on her face and compassion in her heart. I firmly believe she deserves to be honored for all her dedication to those she serves.