Monica always has a smile and wants to help. My husband has stage 4 Cancer. She always asks how both of us are feeling. She makes our appointments easy for us. She always answers our calls and questions we have. Could not ask for a better nurse. She lets us know that she will be here to help us through this horrible trial. You can tell she really cares! She is so good and careful about taking blood as she knows he is hard to get and she never hurts him. Such a gentle and caring person, very knowledgeable about what we are going through.