Dorothy is a joy to have on the night shift with me. I even sleep better knowing she is on duty. She is kind and compassionate, as well as a problem solver. I feel, at times, she must be waiting just outside my door when I ring the call bell. She is attentive and flexible and has helped me with several requests and concerns I’ve had during my stay. She is pleasant and efficient. She has never been short-tempered or rushed. She always finds a solution to an issue. She is a delight to have taking care of me.