Audra went above and beyond to help a patient get admitted to another facility. The patient suffers from a chronic condition that requires medication and therapy. The patient was denied at the new facility. The patient's family contacted Audra and pleaded for her to intervene because they feared for the patient's health and safety. Audra agreed and contacted the patient's new physician to explain the situation. The patient's treatment was eventually changed, and Audra continued to follow up with the patient and her family to ensure she was okay.