Heather has been an exceptional nurse during my time at CRMC. She has attended to all my needs with extreme kindness and understanding. She is willing to do anything to make me more comfortable, even if it isn’t a pleasant experience. At the same time, she is telling me not to worry about causing her trouble. She has been very knowledgeable about my many medicines, always keeping a close check on what is allowed and when it should be administered. When my deep cough kept getting worse, she checked to see if a cough suppressant could be given. It helped a lot. Heather answered all my questions, sometimes reminding me that patients respond differently to different things. She made me feel like a special patient even though I feel like she treats all patients special. She said she loved the geriatric patients and I am definitely one of those. Thank you, Heather.