I went into the Family Place and my labor was going smoothly, everything was next to perfect besides the fact that it was taking a long time to progress. On multiple different occasions, my baby’s heart rate would dip and no one seemed phased by it. When Katerina came on duty, she was very attentive to me not only making me comfortable with her compassion because I was alone, but also because she was keeping an eye on the dips in the heart rate. When I was checked, she found that the baby had flipped and was face up as well as had her hand above her head. We decided on the peanut to try to get her to flip back over in hopes of an easier delivery. Unfortunately, that did not work, and the umbilical cord prolapsed. During that extremely rushed and scary time, Katerina stood by my side (again knowing that I had no one) and reassured me that everything would be ok, ensuring things were as calm as possible until I was sedated. On her following shift, she took the time to come speak with me. Her dedication to her career is shown by these actions as well, as she is truly a compassionate person. I wholeheartedly believe that if it weren’t for her attentiveness, my daughter would not be here today. This experience was extremely traumatizing, and I relive it nearly every day since. I cannot thank Katerina enough for everything she did that day, as well as for following up with me when she came back in. She is my hero, and I will never be able to repay her for what she did for me and my daughter.