My mom has been in the emergency room twice in the last couple of months and both times we have been blessed to have Alma as our nurse. My mom has been usually leery of medical professionals in the past but Alma has made her feel comfortable with her compassionate and empathetic nature. I am hoping we won’t have to go back to the Emergency Room anytime soon, but if we need to, I pray Alma will be there to help us. Nurse Alma was very polite, kind, and polite.