I met Betsie years ago when she was Dr. H's Nurse. At that time she made an impression for her kindness and compassion. Betsie is a very competent Nurse but her caring and determined personality sets her apart from others. I knew then, if there was a need she would make sure it was addressed and taken care of. Today, years later, she is still as caring, compassionate and kind. She is now a Nurse with the A Team. Betsie has continued to help by responding to questions or answering any concerns that ensue. It has been years, but she still remembers me and my daughter. She even asks about my granddaughter and remembers her age. I find it amazing that with all the Veterans she comes in contact with, that she still remembers them. I cannot express how much I appreciate Betsie. I’m sure all of her Vets feel the same. I really want to thank Betsie for making me and the others so loved, cared for and cared about! I wish I were better with words to truly express what a blessing and gift Betsie is to the Vet’s and the Veteran’s Administration! Thank you, thank you, thank you!!!