Sally Swanson
May 2023
Sally
Swanson
,
RN
Dermatology Clinic
Malcolm Randall Veterans Health System
Gainesville
,
FL
United States
Sally is a team player, always jumping in to help other nurses without having to be asked, no matter what the duty.
Sally Swanson has exemplified the ICARE values of the NF/SG VAMC for many years. I have personally worked with Sally as her nurse manager and witnessed her professionalism in many different stressful situations. She is the Charge Nurse at the Gainesville Primary Care Specialty Dermatology Clinic. She monitors the clinic schedule/flow, ensures timely treatment, and is always courteous and professional to the employees and especially to the patients.
Integrity: Sally shows this by her commitment to coming to work every day, rarely calling in sick, and giving 100% as a worker each day. She always does the right thing regarding patient care, never taking shortcuts or workarounds. She goes above and beyond for each patient while in her care. Sally is a team player, always jumping in to help other nurses without having to be asked, no matter what the duty.
Commitment: She consistently exceeds her role as the Charge Nurse, making assignments in a fair manner always trying to do what is right and best for the patient and their families. Sally is committed to this facility by consistently bringing adverse events to the management’s attention so that change can occur and make the patient’s and employees' experience better.
Advocacy: Sally advocates for the patient’s rights daily by informing each patient she cares for what to expect while at the clinic and includes the family in the care as much as possible. If a patient needs special services, she collaborates with social workers and others to make sure patient needs are met.
Respect: She shows the utmost respect to each employee and patient. She does this when patients are rude and upset about an appointment or other issues. She keeps smiling and deals with issues in a very professional manner.
Excellence: From the minute she steps in the door of the dermatology clinic to the time she leaves Sally is full-on with working, she doesn’t take her job lightly. She has been a nurse for 30-plus years at the NF/SG VA. She is the type of nurse that all nurses can look up to and be proud to say she is in our profession. She is a vital part of the patients, their families, and the workings of the dermatology clinic.
Recently, there was a patient in the dermatology clinic that was previously an employee at NF/SG. The patient who was wheelchair bound had soiled himself, and needed cleaning and a change of clothes. The patient/former employee was extremely embarrassed. Sally jumped into action and discreetly came to his aid. She got him cleaned up and assisted by getting him clean garments. This is only one small example of her excellent care.
Integrity: Sally shows this by her commitment to coming to work every day, rarely calling in sick, and giving 100% as a worker each day. She always does the right thing regarding patient care, never taking shortcuts or workarounds. She goes above and beyond for each patient while in her care. Sally is a team player, always jumping in to help other nurses without having to be asked, no matter what the duty.
Commitment: She consistently exceeds her role as the Charge Nurse, making assignments in a fair manner always trying to do what is right and best for the patient and their families. Sally is committed to this facility by consistently bringing adverse events to the management’s attention so that change can occur and make the patient’s and employees' experience better.
Advocacy: Sally advocates for the patient’s rights daily by informing each patient she cares for what to expect while at the clinic and includes the family in the care as much as possible. If a patient needs special services, she collaborates with social workers and others to make sure patient needs are met.
Respect: She shows the utmost respect to each employee and patient. She does this when patients are rude and upset about an appointment or other issues. She keeps smiling and deals with issues in a very professional manner.
Excellence: From the minute she steps in the door of the dermatology clinic to the time she leaves Sally is full-on with working, she doesn’t take her job lightly. She has been a nurse for 30-plus years at the NF/SG VA. She is the type of nurse that all nurses can look up to and be proud to say she is in our profession. She is a vital part of the patients, their families, and the workings of the dermatology clinic.
Recently, there was a patient in the dermatology clinic that was previously an employee at NF/SG. The patient who was wheelchair bound had soiled himself, and needed cleaning and a change of clothes. The patient/former employee was extremely embarrassed. Sally jumped into action and discreetly came to his aid. She got him cleaned up and assisted by getting him clean garments. This is only one small example of her excellent care.