I arrived by squad. I had passed out, difficulty breathing. Joseph was with me immediately. He explained to me everything that was taking place. He did this in a calm, professional, and caring manner. Joe seemed to know what I was thinking and would give all the information he could about what was happening. He brought my family back and explained everything to them. He stayed with us most of the time. When the CT came back with the PE, Joe jumped into action! He prepared me for the transport to St. V’s ER, and he explained why I needed to go and kept telling me he was positive along with the ER doctor I was going to an amazing vascular surgeon. His kindness will always be remembered. Joe is Amazing!