Cathy is one of the sweetest, kindest people. She knows everyone (patients) by name and knows about everyone's personal life and asks for updates. She is gentle when inserting the needle and always asks if she is hurting me. She always asks how I am feeling. She always has a smile on her face and this makes such a difference. She is always positive, supportive, helpful, and upbeat. She is so kind and gentle. She makes sure we are aware of what she is doing and what to expect and what is coming next. She is just an angel. You can tell she loves her job. I love that she loves it.