June 2023
Cathy
Modlin
,
RN
Wound Care/Infusion/Dialysis
Vista Medical Center East
Waukegan
,
IL
United States

 

 

 

Cathy was eating her lunch and came to the register and offered to pay for my lunch.
Cathy is one of the healthcare professionals that has a compassionate attitude toward patients. Today after my procedure, I decided to go to the cafeteria to buy lunch without knowing that Discover Card is not accepted. So, to pay for my food I was short two dollars cash. Cathy was eating her lunch and came to the register and offered to pay for my lunch. As a healthcare professional myself I know that it only takes a little to make a big difference and impact the patient experience in a positive way. It was my first time as a patient at Vista Hospital and I was very impressed by the caring attitude of all of the employees. Thank you very much, Cathy! All patients need healthcare workers like you! And great job Vista for employing such caring staff!