She has been a tremendous support and comfort through more than a few challenging episodes this week. Martha has shown great compassion and professionalism. She has listened to patient and family caregivers and facilitated communication with Drs. She has educated and learned. She's been proactive and resourceful. Her calm, attentive presence has restored confidence when "bumps in the road" were encountered. She is knowledgeable, confident and responsive, and above all, compassionate.