July 2023
Riley
Rognrud
,
LPN
BHECH
Baptist Health Extended Care Hospital
Little Rock
,
AR
United States
After a particularly hard day, Riley inspired confidence and relief as she assured us she would keep a close eye on him and she did- he looked infinitely better the next day.
Our 83-year-old father was always the priority for your outstanding staff but they cared about us just as thoroughly, answering questions, deciphering medicines, and interventions, and responding when he needed something. Simply caring for our dad was no small feat; he faced a cascade of challenges. This included intubation, a tracheotomy, two chest tubes, anxiety, and constantly fluctuating vitals. His medications list read like a pharmacology textbook. The PCT and Riley, LPN were at his beck and call, seeing to his comfort and breaking up the monotony of his days. After a particularly hard day, Riley inspired confidence and relief as she assured us she would keep a close eye on him and she did- he looked infinitely better the next day. Among our most profound experiences were when your staff brought their authentic selves to serving our father and honoring his life. Whether that was tears and hugs or joining prayers and favorite hymns, your staff made the end of a life beautiful and loving."