Philicia Nwaokocha was complimented by a patient on her clear and consistent communication about medications. The patient noted her willingness to do whatever it took to ensure comfort, even if it wasn't her job. The patient specifically mentioned Philicia facilitating bathroom trips, helping with showers, and changing the bedding.

The patient even noticed Philicia asking clarifying questions of the neurosurgeon and appreciated her attention to detail. The nomination read, in part: "This is the most professional nurse who is a star and should be a trainer/nurse manager."