Rachel was my mom's night nurse two nights in a row; just because it was night shift, it didn’t mean Rachel was any less attentive. She saw the little things, she was quick to take action, and she even made sure my sister and I were comfortable and taken care of; I think it was because she was personally concerned for our Mom and cared for her as if she was her own Mom. THAT is what this daughter needed. This girl went above and beyond; her bedside manner was compassionate to our family situation and Mom’s individual needs. This stroke was the worst thing to happen to our Mom and family, and Rachel took a huge burden off of us somehow. Rachel’s level of compassion, professionalism, personalized care, and joyfully loving personality is an asset to this hospital unit, and some others would benefit from observing her. I was sad when she said she wouldn’t be on duty until the next weekend (understandably). Thank you so so much, Rachel!