Caila Smith
October 2023
Caila
Smith
,
RN
Emergency Department
Baptist Health Paducah
Paducah
,
KY
United States

 

 

 

Caila brought my 13-year-old son a handmade teddy bear and brought him snacks, drinks, and anything he needed.
This young lady... I can not say enough about her honestly. My son was in the ER yesterday, and he was scared, waiting on out-of-state transport; this young lady brought my 13-year-old son a handmade teddy bear and brought him snacks, drinks, and anything he needed. She went over and beyond what anyone would have done in the ER when they were as packed as they were when we arrived.

We were there for nearly 8 or 9 hours, waiting on transit. She could have literally just walked by, seen we were good, and moved on but she didn't. She stopped and made a connection that pulled at my heart with my son. We don't have that in Healthcare workers anymore. But when we find someone who cares we need to recognize them! She actually cared that my son was sad, upset, worried, and everything in between. Like I said, I can't say enough about how absolutely wonderful she was to us and as we watched her work, she was that way with every single person she came in contact with! We need more nurses and staff in general like her!