My 92-year-old father was a patient following two cardiac arrests and a stay in ICU at a previous hospital. Upon his transfer to The Lister Hospital, his medical journey was fraught with uncertainties and challenges, leaving me often wondering about the outcome of the next day. Witnessing my father's fight for life was both daunting and overwhelming. Throughout this tumultuous period, Sarah stood as a beacon of hope and unwavering support. With unyielding dedication, she prioritised my father's well-being, taking the time to clarify medical situations and procedures. Sarah ensured I grasped every step of his care, patiently explaining details multiple times if necessary. More than just caring for my father's physical recovery, she exhibited immense concern for my emotional well-being during this challenging time. My interactions with Sarah quickly became a comforting constant. Her genuine care made it feel as if she had become a part of my family. Each meeting left me wishing to express my deep gratitude through a warm embrace. One notable moment of her expertise was when, despite my father's fractured ribs from the two instances of CPR, recent ICD implant, extensive bruising, and monitoring of his heart, Sarah discerned the optimal care to improve his oxygen saturation, comfort, and overall well-being - her approach was successful. Sarah's relentless dedication, exceptional skills, and genuine compassion have deeply touched my family. She truly embodies what it means to be a nurse who goes well beyond the call of duty. Thank you, Sarah.

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Sarah was beyond kind, compassionate, and caring. She made sure I was not only physically comfortable but also emotionally ok. Her light and fun attitude made my experience so much better. She was also extremely personable.

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Sarah lifted me up with her utmost care, positive attitude, and dedication to ensure that I was ok at all times. I had a setback at some point during my stay, and it was at that point where her kindness, prompt reaction, and focus on my well-being excelled above and beyond. I felt in highly capable hands with Sarah, and she truly made a difference to my physical and mental well-being during my stay at The Lister Hospital.

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Sarah explained everything very carefully to me. Always being very kind and with a smile. She made sure I understood everything that was going on with me as well as everything I needed for my care at home.

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Sarah is a great nurse. I trust her to take care of my family members. She brings light and joy to the room. She is a credit to her profession.