My mom's doctor omitted and overlooked many items. But Victoria listened.

She pushed him and said you're not listening to the patient's family or addressing their concerns or the reason for admission.

Mom had not been out of bed in 3 days. Victoria requested PT, which was incredibly helpful.

The doctor wanted another IV started when Mom’s line infiltrated. The doctor ordered more magnesium without checking her level. Victoria didn't feel comfortable until a level was drawn, which was returned in the normal range.

Victoria fought hard for my mom. Thank you.